Patient Service Coordinator
Company: US Oncology
Location: Scottsdale
Posted on: March 16, 2023
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Job Description:
Overview Facing cancer takes great strength and courage. It also
takes an exceptional team of Patient Services Coordinators working
alongside clinical and administrative staff and being a part of our
patient's experience in our clinics. If you like being the first
and last friendly face our patients see in the clinic, we want you
to join our team. About Us: Our mission is to increase access to
and advance the delivery of high-quality cancer care in America. As
part of US Oncology, one of the nation's largest health care
services networks dedicated exclusively to cancer treatment and
research, we can quickly bring the latest advances in cancer care
to our patients. Most importantly, we understand the special needs
of cancer patients, and are devoted to caring for the whole person,
not just the disease. Our physicians and staff treat patients in
over 21 locations throughout the state including Glendale,
Goodyear, Green Valley, Phoenix, Prescott Valley, Scottsdale, and
Tucson. Benefits: We offer competitive pay and a comprehensive
benefit package that includes, 401K Profit Sharing Plan, Critical
Care Insurance, Dental Insurance, Health Spending Account, Legal
Insurance, Long-Term Care, Medical Insurance, Paid Time Off Plan,
Short and Long-Term Disability, Tuition Reimbursement, and Vision
Insurance. To make a difference in someone's life, you don't have
to be brilliant, rich, beautiful or perfect. You just have to care.
Responsibilities In your job, you will have the ability to make a
difference in a patient's journey by: * Greet patients and visitors
to the clinic in a prompt, courteous and professional manner; check
in patients and inform clinical staff of patient arrival. * Provide
and explain paperwork for the patient to complete prior to
examination; collect, proof for completeness, and file patient
forms; update demographics and insurance information in the system;
collect co-pays and balances. * Answer, screen, and respond to
routine questions. * Complete patient check-in and out process
after examination; schedule returning appointments in accordance
with physician and/or office guidelines. * Record patient
cancellations and missed appointments; reschedule appointments;
notify appropriate staff of the cancellation and make note in
patient chart. * Provide general administrative support.
Qualifications This position allows for all levels of experience.
Minimum Qualifications: * High school diploma or equivalent. *
Proficiency with computer systems and Microsoft Office, Outlook,
Word, and Excel required. What You Bring to the Team: * Demonstrate
Adaptability: Handle day to day work challenges confidently;
willing and able to adjust to multiple demands, shifting
priorities; demonstrate flexibility. * Show Work Commitment: Set
high standards of performance and work efficiently to achieve them.
* Commit to Quality: Emphasize the need to deliver quality products
and/or services. The safety of our patients and staff is our top
priority. Masks are required in all Arizona Oncology facilities
regardless of vaccination status. Candidates who accept employment
including current employees who are applying for internal
positions, are required to provide proof of Covid-19 vaccination
prior to their start date. Religious and medical exemptions are
available to those who meet the criteria.
Keywords: US Oncology, Scottsdale , Patient Service Coordinator, Other , Scottsdale, Arizona
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