Tech Support Specialist
Company: Maricopa Community College District
Posted on: March 16, 2023
Tech Support Specialist
Job ID: 317449
Location: Scottsdale Community College
Full/Part Time: Full Time
Hiring Salary Range
$19.36 - $25.16/per hour DOE
Monday - Friday, 8am - 5pm; some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7am-6pm
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
Scottsdale Community College (SCC) is proud to be the only two-year public higher education institution located on Native American land. As one of the 10 Maricopa Community Colleges, SCC currently serves more than 9,000 full and part-time students each semester from its surrounding communities, including the cities of Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima - Maricopa Indian Community.
We are seeking to attract academically and culturally diverse staff and faculty who possess a strong commitment to teaching, learning, and student success. We encourage all in our college community to contribute to and shape the direction of SCC's social justice, inclusivity, and equity strategies.
At SCC we are proud of our reputation as an innovative college that is focused on student success. Come join us in our desire to improve the quality of life in our communities by providing challenging, supportive, and engaging learning experiences.
The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives. Our benefits are designed to provide support for every life stage and lifestyle in our community.
Benefits & Perks Options
Scottsdale Community College (SCC) is looking for a full-time Technology Support Specialist. This position will perform troubleshooting of networks, desktops, media, and communication equipment as it relates to network connectivity.
To best serve the students, department, and college, this position requires a physical presence on campus.
30% - Performs advanced troubleshooting and repair of media, networking, systems, and other devices
30% - Performs cabling and wiring of systems and components
15% - Takes ownership of deploying wireless infrastructure and monitoring of it, creating wireless heatmaps using special hardware and software
15% - Works under guidelines of Sysaid Helpdesk ticketing system to assist users with critical requests, incidents and problems
5% - Performs testing, maintains system inventory, creates documentation and updates procedures
5% - Performs other duties as assigned
High School Diploma or GED and three (3) years of experience with desktop user support or technical support for equipment, networks, systems, telecommunications, or technology security, appropriate to assignment.
There is no substitution or equivalency allowable for the High School Diploma or GED.
A. Work experience troubleshooting and repairing networks
B. Work experience troubleshooting and repairing media related equipment and systems
C. Work experience maintaining, troubleshooting and repairing wireless networks
D. Work experience with network and media cabling
E. Certificates such as CompTIA Network+. CompTIA A+. and/or Certified Network Cable Installer
Special Working Conditions
How to Apply
Applicants are required to submit a resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
Posting Close Date
First Review October 10, 2022
Open until filled
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link .
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link
To apply, visit
Keywords: Maricopa Community College District, Scottsdale , Tech Support Specialist, Other , Scottsdale, Arizona
here to apply!