Tech Support Specialist
Company: Maricopa Community College District
Location: Scottsdale
Posted on: March 16, 2023
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Job Description:
Tech Support Specialist
Job ID: 317449
Location: Scottsdale Community College
Full/Part Time: Full Time
Regular/Temporary: Regular
Hiring Salary Range
$19.36 - $25.16/per hour DOE
Grade
111
Work Schedule
Monday - Friday, 8am - 5pm; some evenings and weekends may be
required
Summer Hours: Monday - Thursday, 7am-6pm
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real
difference in the lives of over 200,000 college students every
year?
Would you like to be part of an organization that adds $7.2 billion
dollars to the economy and supports nearly 100,000 jobs in the
fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At
Maricopa County Community Colleges!
About Us
Campus Statement
Scottsdale Community College (SCC) is proud to be the only two-year
public higher education institution located on Native American
land. As one of the 10 Maricopa Community Colleges, SCC currently
serves more than 9,000 full and part-time students each semester
from its surrounding communities, including the cities of
Scottsdale, Fountain Hills, Phoenix, and the Salt River Pima -
Maricopa Indian Community.
We are seeking to attract academically and culturally diverse staff
and faculty who possess a strong commitment to teaching, learning,
and student success. We encourage all in our college community to
contribute to and shape the direction of SCC's social justice,
inclusivity, and equity strategies.
At SCC we are proud of our reputation as an innovative college that
is focused on student success. Come join us in our desire to
improve the quality of life in our communities by providing
challenging, supportive, and engaging learning experiences.
Benefits
The Maricopa County Community College District (MCCCD) is committed
to providing you with a competitive, comprehensive benefits program
that provides the care you and your family need to lead healthy and
productive lives. Our benefits are designed to provide support for
every life stage and lifestyle in our community.
Benefits & Perks Options
Job Summary
Scottsdale Community College (SCC) is looking for a full-time
Technology Support Specialist. This position will perform
troubleshooting of networks, desktops, media, and communication
equipment as it relates to network connectivity.
To best serve the students, department, and college, this position
requires a physical presence on campus.
Essential Functions
30% - Performs advanced troubleshooting and repair of media,
networking, systems, and other devices
30% - Performs cabling and wiring of systems and components
15% - Takes ownership of deploying wireless infrastructure and
monitoring of it, creating wireless heatmaps using special hardware
and software
15% - Works under guidelines of Sysaid Helpdesk ticketing system to
assist users with critical requests, incidents and problems
5% - Performs testing, maintains system inventory, creates
documentation and updates procedures
5% - Performs other duties as assigned
Minimum Qualifications
High School Diploma or GED and three (3) years of experience with
desktop user support or technical support for equipment, networks,
systems, telecommunications, or technology security, appropriate to
assignment.
There is no substitution or equivalency allowable for the High
School Diploma or GED.
Desired Qualifications
A. Work experience troubleshooting and repairing networks
B. Work experience troubleshooting and repairing media related
equipment and systems
C. Work experience maintaining, troubleshooting and repairing
wireless networks
D. Work experience with network and media cabling
E. Certificates such as CompTIA Network+. CompTIA A+. and/or
Certified Network Cable Installer
Special Working Conditions
How to Apply
Applicants are required to submit a resume showing how the
applicant meets the minimum and desired qualifications. All minimum
requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has
closed.
Missing materials or incomplete employment history will not be
considered.
Please ensure your materials clearly provide the following
information.
Posting Close Date
First Review October 10, 2022
Open until filled
EEO Information
Maricopa County Community College District (MCCCD) will not
discriminate, nor tolerate discrimination in employment or
education, against any applicant, employee, or student because of
race, color, religion, sex, sexual orientation, gender identity,
national origin, citizenship status (including document abuse),
age, disability, veteran status or genetic information.
Title IX
Title IX of the Education Amendments of 1972, states: "No person in
the United States shall, on the basis of sex, be excluded from
participation in, be denied the benefits of, or be subjected to
discrimination under any education program or activity receiving
Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment,
and business environment free of gender discrimination. Incidents
of misconduct should be reported to the college Title IX
Coordinator, as outlined in policy, contact information is
available at this link .
Clery Act
The Clery Act is a Federal law requiring United States Colleges and
Universities to disclose information about crime on and around
their campuses. Crime reporting data for each of the Maricopa
Community Colleges, as required under the Clery Act, is available
at this link
To apply, visit
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Keywords: Maricopa Community College District, Scottsdale , Tech Support Specialist, Other , Scottsdale, Arizona
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