Spa Front Desk & Reservations - Full time
Company: Fairmont Hotels & Resorts
Location: Scottsdale
Posted on: March 18, 2023
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Job Description:
Spa Front Desk & Reservations Are you passionate about the spa
industry and providing unforgettable experiences? We have an
amazing opportunity at to work in a fast-paced, luxury environment
providing five diamond spa services to our guests. As a Spa
Reservations Coordinator, you are the first point of contact for
our guests, giving you the opportunity to shine and set the stage
for an amazing experience at the Fairmont Scottsdale Princess. What
is in it for you: Employee discounts at the Fairmont Scottsdale
Princess, local companies and Accor worldwide for you and your
family Free meals at our on-site employee restaurant Learning
programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social
Responsibility activities, like Planet 21 Great Medical and Dental
benefits, 401K, Direct Deposit etc. Career development
opportunities within the Fairmont Scottsdale Princess in addition
to national promotion opportunities. The sky is the limit What you
will be doing: Consistently offers professional, engaging and
friendly service Greet guests over the phone in a wam genuine
manner Maintain a high level of professionalism in all aspects of
job performance Host guests through the facility and familiarize
them with the surroundings while explaining the wellness journey
Guide the guests toward their specific needs when making
reservations and off multiple treatment bookings and up-sells
Communicate all changes, cancellations and additions to the back of
house leadership team Promote a safe working environment by
adhering to hotel health and safety standards Process transactions
and adjustments in Book4Time daily Perform any duties and
responsibilities as assigned including daily checklists Your
experience and skills include: Experience working in the spa or
salon industry Book4Time experience preferred Must be able to read,
write, and speak English Bilingual in Spanish is an asset Basic
computer skills required Adhere to Fairmont Scottsdale Princess
grooming guidelines Constant standing and walking throughout shift
Your team and working environment: A team of Heartists that are
committed to working together, supporting each other, and providing
the best guest experience Feel Valued, Feel Sparked, We Are One Our
commitment to Diversity & Inclusion: We are an inclusive company
and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We
welcome you as you are and you can find a job and brand that
matches your personality. We support you to grow and learn every
day, making sure that work brings purpose to your life, so that
during your journey with us, you can continue to explore Accor's
limitless possibilities. By joining Accor, every chapter of your
story is yours to write and together we can imagine tomorrow's
hospitality. Discover the life that awaits you at Accor, visit Do
what you love, care for the world, dare to challenge the status quo
BELIMITLESS
Keywords: Fairmont Hotels & Resorts, Scottsdale , Spa Front Desk & Reservations - Full time, Other , Scottsdale, Arizona
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