Client Service Coordinator - Hiring Immediately

Company: Envoy America
Location: Scottsdale
Posted on: March 19, 2023

Job Description:

*ENTRY LEVEL POSITION - URGENTLY HIRING!!*
Envoy America leads the nation in addressing the social determinants of health for older adults helping them stay independent, healthy and socially active. Our team, technology and culture contribute to the success of our clients. Envoy America is recognized nationwide for its exceptional customer service, reliability, on-time-performance, industry-leading net promotor score, technology & solutions and we are looking for elite professionals to join our growing team.
As a *Client Service Coordinator*, you will help improve the client experience by providing real-time, hands-on support to ensure our clients receive their service on time, as promised. The work is beyond fulfilling and delivering client orders; it's making sure we put smiles on our clients' faces while helping them stay independent, healthy and socially active.
*Responsibilities*:

* Effectively communicating; listening and getting clarification; focusing on solving client needs and following policies and procedures.
* Using problem solving skills to identify and resolve client facing issues in a timely manner
* Managing difficult client situations while using empathy* *through phone, email and text.
* Balancing team and individual responsibilities; exhibiting objectivity and openness to others' views and supporting team's efforts to succeed.

*Qualifications:*

* Bachelor's Degree or equivalent work-related experience
* Proficiency in verbal and written communication skills
* 3 years + previous experience in Client Service
* Familiarity with multiple web browsers, data base searching, and instant messenger tools
* Experience in understanding performance metrics and developing them to measure progress against key performance indicators

*Benefits*
The health, happiness, and financial success of our employees is the basis of our comprehensive and generous benefits program which includes, but is not limited to, the following:

* $20.00 hourly rate
* Company subsidized Health Insurance Plans - Medical, Dental & Vision
* Paid vacation
* Employee Stock Ownership Plan
* Tuition & Training Reimbursement Programs
* Modern, fun, and friendly work environment, and more!

The address for this role is: *17767 N Perimeter Drive, Scottsdale, AZ 85255*

The schedule for this role, subject to change is: *Monday - Friday, 9:30AM - 6 PM*
*Equal Opportunity Employer*
Envoy America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Job Type: Full-time

Pay: $20.00 per hour

Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* Weekend availability

Work Location: One location%16324200% %%admin%%

Keywords: Envoy America, Scottsdale , Client Service Coordinator - Hiring Immediately, Other , Scottsdale, Arizona