Member Experience Associate

Company: Valley of the Sun Jewish Community Center
Location: Scottsdale
Posted on: March 19, 2023

Job Description:

Job DescriptionJob descriptionMember Experience AssociateThis position is a customer service position responsible for staffing the Welcome Desk and assists in providing the best Member Experience. Engage, Exceed Expectations and Excellence is what we do!RESPONSIBILITIES AND DUTIES:Greet all members and guests enthusiastically and professionally in person and by telephoneEngage with all members throughout their shiftCheck in members guests according to proceduresAccepting payments for services at POS computerMaking reservations in Mind BodyAnswering the telephone and directing calls to the proper personAssist members by being knowledgeable of all departments, services, community/campus programs and eventsKeep membership director abreast of all customer service issues and concernsGive tours and process membership applicationsAdditionally, any responsibility that would be required to maintain effective member relations; issuing photo ID cards, addressing membership inquiries, keeping surrounding area organized and other duties as assignedJob Types: Full-time, Part-timeSalary: $17.00 - $19.00 per hourBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offSchedule:Day shiftHolidaysMonday to FridayWeekend availabilitySupplemental pay types:Commission payEducation:High school or equivalent (Preferred)View public job page

Keywords: Valley of the Sun Jewish Community Center, Scottsdale , Member Experience Associate, Other , Scottsdale, Arizona