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Property Services Coordinator

Company: FirstService Residential
Location: Scottsdale
Posted on: November 19, 2023

Job Description:

Position Description

Job Overview:

The Property Services Coordinator serves as the front-line representative for the community, performing reception duties, ensuring community compliance, and carrying out a variety of administrative tasks to enhance community operations and resident satisfaction.

Compensation: $19 - 20 per hour

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future.

Your Responsibilities:

  • Serve as the first point of contact for residents and visitors, providing assistance and information as needed
  • Manage incoming calls and correspondence, ensuring prompt and professional communication
  • Process payment transactions for HOA fees and other community services with accuracy and confidentiality
  • Conduct regular inspections to enforce HOA rules and regulations
  • Coordinate with residents to resolve compliance issues, maintaining a positive community atmosphere
  • Create and distribute the monthly community newsletter, keeping residents informed of upcoming events and important notices
  • Conduct periodic inspections of common areas and facilities to ensure maintenance and safety standards are upheld
  • Maintain accurate records of community operations, including resident contact information, vendor contracts, and compliance reportsSkills and Qualifications:
    • Exceptional interpersonal skills to interact effectively with residents, staff, and external contacts
    • Proficiency in Canva or similar graphic design software for creating visually appealing community newsletters, menus, flyers, and digital content
    • Superior organizational and coordination abilities to manage office systems and community activities efficiently
    • Proven ability to work collaboratively within a team and contribute to a positive work environment
    • Ability to communicate effectively and compassionately with older adultsEducation and Experience:
      • High school diploma or equivalent; Associate's degree preferred
      • Proficient with Microsoft Office Suite and general office equipment
      • Excellent communication and interpersonal skillsPhysical Requirements:
        • Walk and move throughout the community common areas and facilities
        • Sit and stand for moderate periods of time
        • Sit at a desk using a computer in an office settingWork Location: 4800 N 68th Street, Scottsdale Arizona 85251

          Work Hours: Monday - Friday from 8a - 5p with some evenings and weekends as required

          What We Offer:
          • 11 company paid holidays
          • Paid volunteer time
          • Paid sick and vacation time
          • Medical, dental, vision
          • HSA and FSA
          • Company paid life insurance and Employee Assistance Plan
          • Supplemental life, disability, accident, critical illness, hospital indemnity
          • Identity theft, legal services
          • Pet insurance
          • 401(k) with company match

            About Us:

            FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

            Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

            Experience exceptional service with a fulfilling career in property management with FirstService Residential.

            To learn more about our company and culture, visit


            The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

            FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

            Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Keywords: FirstService Residential, Scottsdale , Property Services Coordinator, Other , Scottsdale, Arizona

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