FT Lead Server

Company: MBK Real Estate LLC
Location: Scottsdale
Posted on: June 2, 2025

Job Description:

At MBK Senior Living, we're committed to putting people first - our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living - and a whole lot more! When you join the MBK Senior Living team, you'll enjoy:

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• Impacting lives and building lasting relationships
  
• Executing exceptional signature programs in dining, fitness, wellness, and care
  
• A supportive community team that encourages personal and professional growth and celebrates your success
  
• A fun-filled, energetic environment centered on hospitality and high-quality service
  
• Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
  
• Education loan assistance & scholarships
  
• Financial and legal services
  
• Health and Wellness resources
  
  Full-time benefits include:
  
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  • Rich benefits package including Medical, Dental, Vision, and 401k matching up to 4%
    
  • Childcare and eldercare assistance
    
  • Flexible spending accounts
    
    If you're looking for a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals - look no further, apply today!
    Job Description
    Our stunning McDowell Village community is looking for a full-time Lead Server to join our dedicated team of senior living warriors!
    Shift: 11am-7:30pm
    The ideal candidate will have open availability (weekends expected).
    Job Summary: The Lead Server is responsible for making the residents' dining experience pleasant and positive; providing the highest quality dining service that takes into account resident preferences and exceptional customer service, while maintaining dining areas, seating residents, and serving meals. Assist with all aspects of dining services as required.
    Essential Job Duties (Include % of time for each responsibility):
    
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    • Takes written food orders and serves meals to residents, family members, and visitors in a professional, efficient, and courteous manner ensuring customer satisfaction
      
    • Assist residents with meal/menu selections as necessary or requested
      
    • Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.)
      
    • Review residents' dietary needs, as outlined by Supervisor
      
    • Track resident attendance at meals, and provide that information in a timely manner to the appropriate person
      
    • Greet and seat all residents promptly. Make extra effort to integrate new residents so that they feel welcome and comfortable
      
    • Ensure a clean sanitary dining area and comply with all policies and procedures regarding the proper handling and serving of food
      
    • Display tact and friendliness when dealing with residents, Team Members, and guests
      
    • Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards
      
    • Assist the dining room manager in training staff
      
    • Conduct inventory and assist the dining room manager to ensure all supplies in the FOH are replenished as necessary
      
    • Serve meals that are palatable and appealing in appearance
      
    • Assist in food preparations for special meals and events
      
    • Attend daily pre-meal meeting and taste food
      
    • Serve, clean, reset tables, return dishes to kitchen, and fold napkins
      
    • Other duties as assigned or directed by the dining room manager or Director of Dining Services
      
    • Clean and set up all dining areas, ensure proper storage of food and supplies, including stocking condiments, pulling old items, and restocking as necessary
      
    • Cooperate and assist with other food service staff to ensure residents have a positive dining experience
      
    • Report any safety or equipment issues to Dining Room Supervisor
      
    • Perform other duties as assigned by the Dining Room Supervisor
      
      Non-Essential Job Duties:
      
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      • Assist in breaking down deliveries, putting away stock, washing dishes, as needed
        
      • Deliver meals to resident rooms as required, including tray collection after meal service
        
        Requirements (Include education, experience, skills, licenses, certifications):
        
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        • Exposure to restaurant operations or the ability to learn
          
        • Age over 18 years or proper work permit and authorization documentation
          
        • Background clearances as required by regulations
          
        • Complete a health screening and provide negative TB test results (within last 6 months or within 7 days of employment)
          
        • Basic counting skills
          
        • Good communication skills in English
          
        • Ability to operate standard serving equipment
          
        • Mindful use of resources and supplies
          
        • Professional and tactful interaction with personnel, residents, family, visitors, vendors, and the public
          
        • Complete the dining room training course with CCG
          
        • Meet and maintain all state-specific regulatory requirements
          
          Physical Demands:
          
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          • Ability to stand for long periods, bend, kneel, stoop, push, pull, and perform repetitive motions
            
          • Lift/carry 40+ lbs., push and pull carts as necessary
            
            MBK Senior Living values a positive work environment and has been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine. We are an equal opportunity employer and committed to providing accommodations for applicants with disabilities. For more information, contact talentacquisition@mbk.com.
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Keywords: MBK Real Estate LLC, Scottsdale , FT Lead Server, Other , Scottsdale, Arizona