Senior Service Technician
Company: LMC, A Lennar Company
Location: Scottsdale
Posted on: January 13, 2021
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Job Description:
Overview Our Company: Vitri ApartmentsAt LMC, it's all about the
team. LMC is a very special place to work, largely because of the
special people who work here. Our company culture is infused with
spirit, enthusiasm, passion, and vitality. From high-rise buildings
to garden-style communities to restoring historic locations, LMC
Construction is proud of its adaptive approach, its dedication to
sustainability, and its commitment to building great neighborhoods
for people to call home. Above all else, we are committed to
quality, communication, and integrity. Sure, we map out blueprints
and communities, but we also map out careers. Hope you are looking
for opportunities at one of America's leading apartment developers
and one of the top 2019 Best Place to Work in Multifamily, because
here they come.Responsibilities Summary of Position:Initiates
maintenance of the community, including overall inspections,
repairs, and general maintenance of market-ready community and
other interior/exterior areas. May work as the team lead, along
with the other maintenance team members, to ensure the community
meets the quality maintenance standards set by LMC Living. Assists
the Service Supervisor with various projects and may be required to
stand in for Service Supervisor as requested.Principal Duties and
Responsibilities:* Completes assigned work orders generated from
resident requests for service, as well as routine upkeep of the
community by diagnosing the source or cause of a defect or problem,
and making repairs in accordance with established policies,
procedures, safety standards, and code requirements.* Completes the
make-ready process to prepare vacant apartment homes for leasing
and new move-ins by completing the pre-move-out inspection,
creating a "punch" list of maintenance work needed, scheduling
vendors and contractors as needed, and obtaining supplies and
materials.* Follows procedures for accessing and obtaining
materials, supplies, equipment, tools, and other items from the
community's maintenance shop by tracking inventory used, returning
unused items to the established location, and notifying the Service
Supervisor about re-ordering needs.* Completes paperwork timely and
accurately so that service requests can be appropriately documented
and tracked.* Maintains the grounds, common areas, and amenities.
Some examples include picking up trash and debris, pressure-washing
breezeways and pool areas, performing general cleaning, and
painting curbs and signage.* Supports cost-cutting and expense
control programs by fixing rather than replacing parts when
possible, not being wasteful with materials and supplies, and
practicing the correct use for tools and equipment.* Routinely
conducts property inspections to identify safety and risk
management concerns and oversees work performed by contractors,
vendors and other service providers to verify the work, materials
and services meet quality standards, scope and specifications.*
Complies with the Company's safety and risk-management policies by
attending and participating in the Company's routine safety
meetings, completing required training on OSHA and other safety
related laws and requirements, and by reporting accidents and
incidents promptly and accurately.* Demonstrates customer services
skills by treating residents and others with respect, answering
resident questions, responding sensitively to complaints about
maintenance services, and completing assigned work orders with
efficiency and urgency.* Keeps abreast of current changes in
technology, processes, and standards within the industry and areas
of responsibility by attending internal and external training
classes, research and/or subscribing to the internet or other
professional publications, or utilizing other appropriate methods
to obtain business and professional information, and applies
knowledge and practices to areas of responsibility.* Participate in
on-going training by Service Supervisor and other resources as
needed and/or required.Qualifications Education and Experience
Requirements:* Minimum of four to six years of experience in
property management maintenance or equivalent experience* Must have
EPA certifications Type I and II or Universal for refrigerant
recycling. (Applies to Certified Service Technicians.)* Associates
must have all certifications as required by State and Local
jurisdictions. (Applies to both Certified and Non-Certified Service
Technicians.)* Must provide own hand tools unless prohibited by
State law and must be knowledgeable and skilled in the safe use and
maintenance of hand tools, power tools, user-moved aids, mechanical
equipment and measuring devices.* Proficiency in customer service
and interpersonal communication skills in order to effectively
interact with residents, associates, and other business contacts,
respond courteously to questions and requests, and stay calm when
addressing and resolving guest problems.* Demonstrated ability to
read, write, and communicate effectively, act as first point of
contact for internal team members and external visitors to the
Company* Demonstrated ability to apply principles of logical
thinking to define and correct problems.* Literate with computer
programs and word processing software.Physical Requirements:This is
a position which requires the Senior Service Technician to
frequently walk, stand and climb stairs in/around apartment homes,
models and apartment communities. Must also have the ability to
operate computer equipment, speak, hear, bend, stoop, reach, lift,
and move and carry up to 25 lbs. independently and 50 lbs. with
assistance. Finger dexterity is necessary. Rare or regular travel
may be required to assist other apartment communities as needed,
attend training classes, business meetings, or other situations
necessary for the accomplishment of some or all of the daily
responsibilities of this position. Must be able to work inside and
outside in all weather conditions (rain, snow, heat, hail, wind,
sleet).Additional Requirements:* Arrive to work on time.* Follow
directions from a supervisor.* Interact well with co-workers,
residents, and vendors.* Understand and follow posted work rules
and procedures.* Accept constructive criticism.* Office and
personal facilities are provided that are usual and customary for
the industry.* Associates must be able to work a flexible work
schedule, which includes "on-call" work shifts during evenings,
weekends and holidays.This description outlines the basic
responsibilities and requirements for the position noted. This is
not a comprehensive listing of all job duties of the Associates.
Duties, responsibilities and activities may change at any time with
or without notice.#cb
Keywords: LMC, A Lennar Company, Scottsdale , Senior Service Technician, Professions , Scottsdale, Arizona
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