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Help Desk Analyst

Company: RightWorks Staffing, Inc
Location: Scottsdale
Posted on: January 15, 2022

Job Description:

Job Description Help Desk Analyst Provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.Main Job Duties and Responsibilitiesrespond to requests for technical assistance in person, via phone, chat or emaildiagnose and resolve technical hardware and software issuesresearch questions using available information resourcesadvise user on appropriate actionfollow standard help desk procedureslog all help desk interactionsadminister help desk softwarefollow up with customers and users to ensure complete resolution of issuesredirect problems to correct resource

Keywords: RightWorks Staffing, Inc, Scottsdale , Help Desk Analyst, Professions , Scottsdale, Arizona

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