IT Support Technician/Help desk
Company: GTN Technical Staffing
Posted on: May 13, 2022
IT Support Technician
Location: Scottsdale, AZ
Position Type: Direct Hire
Hourly / Salary: BOE
Residency Status: US Citizen or Green Card Holder ONLY
Remote (Local only)
Our client is looking for an IT Support Tech to join their
Our client is looking for an IT Support Technician to provide " in
house" workstation hardware/software support.
Duties and Responsibilities:
Support and troubleshoot workstations, printers, network, and
Support/install/upgrade software and hardware products.
Add/delete/maintain users on the network; creating Windows logins,
setting up email accounts, assigning application access, and
Setup employee Phone Ext./V-mail/Workgroups
Participate in department meetings, providing input and
Suggest training ideas for users based upon interaction from
resolving support requests.
Able to react to change productively and handle other tasks or
projects as assigned.
Additional duties may be assigned to meet business needs
Qualifications and Requirements:
Must be self-motivated and require limited supervision.
Must have a polite and responsive manner to deal with caller' s
issues in a professional and courteous way.
Basic PC hardware knowledge and troubleshooting skills.
Basic software knowledge of Windows 10/11 and MS Office 365.
Basic understanding of network protocols.
0-2 years experience in IT field. Degree a plus but not required.
Certifications a plus but not required.
Must be accurate, detail oriented, possess excellent organizational
and time management skills; and demonstrate the ability to manage
Ability to read, write and speak English fluently. Bilingual
(English/Spanish a plus).
Must be willing and able to work in excess of 40 hours per week
depending on workload.
Must be willing and able to work evenings and weekends if
Must meet physical demands of the position including the ability to
lift and handle up to 45 pounds of materials, bend, stoop, and
stretch as required for placement and retrieval of materials or
equipment on floor, shelving and workstations.
"We are GTN - The Go To Network"
Keywords: GTN Technical Staffing, Scottsdale , IT Support Technician/Help desk, Professions , Scottsdale, Arizona
Didn't find what you're looking for? Search again!