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IT Operations Analyst

Company: Consumer Cellular
Location: Scottsdale
Posted on: June 22, 2022

Job Description:

Reporting to the CIO, the IT Operations Analyst is responsible for providing detailed project cost planning, tracking, and analysis in a variety of areas within the IT Department primarily including application, operations, and facilities projects, as well as general departmental operating expenses. In the area of departmental expense planning and management, the IT Operations Analyst will interface directly with members of the Consumer Cellular Financial Planning and Analysis (FP&A) organization for the creation and analysis of the annual IT Department budget. In addition, the incumbent will work closely with all divisions in the IT department, including Facilities, to prepare project budgets and perform periodic plan-to-actual analysis. The IT Operations Analyst will also be called upon to help develop, collect, and publish non-financial Key Performance Indicators (KPI's) across the department for both on-going and ad hoc activities. The IT Operations Analyst will be responsible for designing and developing any new collection, planning, and reporting processes that are needed to support the function but do not currently exist in the department.


  • Bachelor's Degree with significant coursework in Cost Accounting, Project Management or related fields
  • 3+ years of project cost analysis and reporting or project accounting experience
  • High degree of proficiency in Word, Excel, and PowerPoint
  • Demonstrated ability to gather data from various sources and correlate disparate data to find and communicate trends
  • Detailed orientation on all aspects of the job
  • Experience working in a team-oriented, collaborative environment
  • Strong interpersonal and relationship-building skills, with the ability to communicate up, down, and across levels of the organization
  • Ability to create, manage, and enhance internal customer relationships
  • Highly self-motivated, self-directed, and attentive to detail
  • Excellent verbal and written communication skills
  • Ability to manage multiple tasks and set priorities and plan work to meet deadlines
  • Experience in IT Operations expense analysis and reporting preferred
  • Experience in project cost planning and analysis preferred
  • Familiarity with IT-related Key Performance Indicators (KPI's) preferred
  • General knowledge of IT concepts, organizations, and services preferred
    Welcome To Consumer Cellular Total RewardsConsumer Cellular is committed to providing you and your family with valuable benefits and opportunities. To reward you for your hard work and dedication, we continually look for ways to enhance your overall compensation and benefits package which includes:
    • Competitive base pay with potential for shift differential, overtime and bonus pay
    • Medical insurance (93% company-paid for full-time employee only coverage)
    • Dental and Vision insurance (100% company-paid for full-time employee only coverage)
    • 401(k) company match of 100% up to 6% of your pay
    • Discounted Consumer Cellular wireless phone plan for employees
    • Paid Time Off (PTO) available following a 30-day waiting period
    • 6 company-paid holidays plus 16 hours of floating holiday accrual per year
    • Flexible Spending Accounts (FSA) for health care and dependent care expenses
    • Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
    • Long-Term Disability insurance (100% company-paid)
    • Short-Term Disability insurance (100% company-paid)
    • Employee Assistance Program (100% company-paid)
    • Education reimbursement
    • Employee rewards program
      Physical Demands & Work Environment:The physical demands in the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.The noise level in the work environment is usually moderate.
      Disclaimer:The above statements are intended to describe the general nature and level of work performed and are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
      About Consumer Cellular:Consumer Cellular counts over 4 million customers nationwide and is a top-rated wireless provider that markets no-contract cellphones and service plans primarily to those 50+ - founded in 1995 on the belief that everyone should have affordable access to the safety and convenience of cellular service. The Scottsdale, Arizona-based company utilizes the nation's largest voice and data network, which covers 99% of the U.S. population. Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target, as well as direct to consumers at The company has been awarded the J.D. Power award for Highest Customer Service, 12 Times in a Row, and has been ranked on the Inc. 5000 list for 11 years in a row. For cellphone tutorials, features, applications, and company news connect with Consumer Cellular on Facebook, Twitter and YouTube.
      Pre-employment background check and drug screen are required.

Keywords: Consumer Cellular, Scottsdale , IT Operations Analyst, Professions , Scottsdale, Arizona

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