IT Support Technician
Company: CCMC
Location: Scottsdale
Posted on: June 22, 2022
|
|
Job Description:
Job DescriptionCCMC is currently seeing a highly motivated IT
Support Technician to join our team in Scottsdale, AZ!Are you ready
to be part of something bigger than help desk? If so, we may be the
place for you!As part of the CCMC IT team, youll have the
opportunity to deliver an outstanding Technology Experience to our
teams.But wait, theres more!Youll be part of a team in which your
input is valued and encouraged. We have a number of upcoming
projects that our IT Support Technicians can be part of, enabling
you to learn new and exciting technologies and expand your
skillset.Were CCMC, a community management company specializing in
master-planned communities. Our vision of inspiring a
resident-centric focus is brought to life by our core values:
Integrity, Respect, Service and Community. At CCMC, our IT Support
Technician plays a crucial role in executing our companys purpose
statement: We build community by bringing people together in the
neighborhoods where they live and, in the offices, where we work.
Simply put, we create experiences that connect people.The IT
Support Technician will provide end-user support via the IT Support
Phone line, the online Help Desk ticketing system, and desk-side
support. What youll accomplish:Document, track, and monitor
computer problems to ensure timely resolutionAnswer the IT Help
Desk support phone and resolve Help Desk ticketsAssist all
employees with technical issuesAssist new employees setup - user
creation, mailbox, and other custom loginsCollaborate with the IT
team members to resolve technical issuesWhat were looking
for:Strong customer focusSelf-starterAble to work independently in
meeting the goals of the IT departmentStrong documentation
skillsWindows 10 skills, including Word, Excel, PowerPoint, and
OutlookUnderstanding of a Windows Active Directory
environmentExperience with multi-site Active Directory
infrastructure, Microsoft Exchange 2016 and with VOIP phone setup
and configurationThe ability to periodically work outside regular
work hours for system maintenance windows and IT projectsWhat we
offer:Comprehensive benefits package including medical, dental,
vision, and life insuranceWellness programFlexible Spending
AccountsCompany-matching 401k contributionsPaid vacation, holiday,
and volunteer timeCompany-paid Short-term DisabilityOptional
Long-term DisabilityEmployee assistance programOptional Pet
InsuranceProfessional education assistancePerhaps most importantly,
a service-oriented team who is dedicated to your success!About our
team:Our team members are the strength behind CCMC. If you thrive
working in a fast-paced environment, are driven to succeed, and
enjoy building strong relationships this role could be just right
for you.
Keywords: CCMC, Scottsdale , IT Support Technician, Professions , Scottsdale, Arizona
Click
here to apply!
|