IT Support Technician

Company: CCMC
Location: Scottsdale
Posted on: June 22, 2022

Job Description:

Job DescriptionCCMC is currently seeing a highly motivated IT Support Technician to join our team in Scottsdale, AZ!Are you ready to be part of something bigger than help desk? If so, we may be the place for you!As part of the CCMC IT team, youll have the opportunity to deliver an outstanding Technology Experience to our teams.But wait, theres more!Youll be part of a team in which your input is valued and encouraged. We have a number of upcoming projects that our IT Support Technicians can be part of, enabling you to learn new and exciting technologies and expand your skillset.Were CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community. At CCMC, our IT Support Technician plays a crucial role in executing our companys purpose statement: We build community by bringing people together in the neighborhoods where they live and, in the offices, where we work. Simply put, we create experiences that connect people.The IT Support Technician will provide end-user support via the IT Support Phone line, the online Help Desk ticketing system, and desk-side support. What youll accomplish:Document, track, and monitor computer problems to ensure timely resolutionAnswer the IT Help Desk support phone and resolve Help Desk ticketsAssist all employees with technical issuesAssist new employees setup - user creation, mailbox, and other custom loginsCollaborate with the IT team members to resolve technical issuesWhat were looking for:Strong customer focusSelf-starterAble to work independently in meeting the goals of the IT departmentStrong documentation skillsWindows 10 skills, including Word, Excel, PowerPoint, and OutlookUnderstanding of a Windows Active Directory environmentExperience with multi-site Active Directory infrastructure, Microsoft Exchange 2016 and with VOIP phone setup and configurationThe ability to periodically work outside regular work hours for system maintenance windows and IT projectsWhat we offer:Comprehensive benefits package including medical, dental, vision, and life insuranceWellness programFlexible Spending AccountsCompany-matching 401k contributionsPaid vacation, holiday, and volunteer timeCompany-paid Short-term DisabilityOptional Long-term DisabilityEmployee assistance programOptional Pet InsuranceProfessional education assistancePerhaps most importantly, a service-oriented team who is dedicated to your success!About our team:Our team members are the strength behind CCMC. If you thrive working in a fast-paced environment, are driven to succeed, and enjoy building strong relationships this role could be just right for you.

Keywords: CCMC, Scottsdale , IT Support Technician, Professions , Scottsdale, Arizona