Field Technician Supervisor
Company: Cable ONE
Location: Payson
Posted on: January 23, 2023
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Job Description:
Job Description:At Cable One and our family of brands, we keep
our customers and associates connected to what matters most. For
our associates, that means: a thriving and rewarding career,
respect for the communities where they live and work, a focus on
health and wellness, an excellent work/life balance, and an open
and inclusive workplace.As a member of our Cable One family of
brands, we are looking for a Field Tech Supervisor. The Field
Technical Supervisor is responsible for supervising a team of Field
Technicians in providing service and installation. The position is
responsible for analyzing operations and performance to ensure
operational efficiencies, productivity improvement, work quality,
and customer satisfaction. Implements standard safety training.What
you will do to contribute to the company's successSupervises all
levels of Field, System, and Advance Techs.Oversees training for
field personnel.Distributes and reviews work assignments of Lead
Technicians.May fulfill duties of Lead Technicians or Advanced
Technicians as needed including installing and servicing Cable
One's products to the public at large.Performs after hours network
stand-by, troubleshooting and repair.Inspects and evaluates the
completed field work for conformance with Cable One Technical
Training Center (TTC) standards and current Cable One engineering
and safety practices.QualificationsRequires demonstrated ability to
perform all the duties and responsibilities of the Advanced Lead
Technician.Requires demonstrated ability to be a team leader.Must
possess a valid driver's license of the state in which the
individual is employed.Must be a team player, self-motivated, and
possess good communication, technical and public relation
skills.Must be able to operate power tools and hand tools
safely.Work in all seasons and regularly scheduled weekends.Note:
All of the essential functions of this position are not included in
this posting.Core CompetenciesCommitted: Values each and every
customer, while working hard to keep their business and support our
communities.Helpful: Delivers support in the ways that are most
useful to our customers and addresses their needs with expertise,
respect, and empathy.Proactive: Understand what our customers need,
and actively works to make their relationship with use seamless,
easy, and rewarding.Personal: Knows our customers well, and tailors
our communications and interactions to address their needs and
expectations.BenefitsCable One and our family of brands appreciates
the role our associates play to help the company grow, and in
return an excellent benefits package is offered to our associates
to recognize the importance of their contributions, such
as:Medical, dental, and vision plans - start when you start!Life
insurance (self, spouse, children)Paid time off (vacation, holiday,
and personal/sick days)401(k) - 100% company match (match program
starts after 1 year of service, up to 5% of eligible
compensation)Group Legal plan with Identity Theft
ProtectionAdditional PerksTuition reimbursement (up to $5,250 on
1st year)Free services if you live within a servicing areaAnnual
community support to various organizations across the U.S.Associate
recognition & awards programsAdvancement opportunitiesCollaborative
work environmentWe're an Award-Winning Organization!2022 Forbes'
"America's Best Midsized Employers"Our CommitmentDiversity lies in
the communities we serve and among the associates who dedicate
themselves to ensure our continued success. Here at Cable One and
our family of brands, we believe it is our individual and unique
talents, backgrounds and perspectives that, when combined, truly
make us an unstoppable force. "Stronger Together" is not just a
verbal cue, it is the motto that our associates live by, exemplify,
and embody each and every day.Cable One and our family of brands is
an equal opportunity employer. All qualified applicants will
receive consideration for employment without regard to, among other
things, race, color, religion, sex, sexual orientation, gender
identity, national origin, age, status as a protected veteran, or
disability.Pre-hire ProcessesCable One and our family of brands is
committed to keeping our associates and customers safe. Job offers
are contingent upon the results of background, drug screening, and
reference check. Only after successfully passing these pre-hire
clearances are individuals approved for hire and ready to start
their successful and rewarding career.Individuals hired into DOT
regulated positions must be able to meet and maintain the
requirements under the Company's DOT program, including
successfully complete and pass a road test examination, driver's
record safety review, drug testing, DOT physical, and past employer
safety performance history. In accordance with DOT policy, the
Company retrieves driving records and randomly tests for illegal
substances.
CABO2
Keywords: Cable ONE, Scottsdale , Field Technician Supervisor, Professions , Payson, Arizona
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