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Call Center Sales Agent - Inbound

Company: The Hartford
Location: Scottsdale
Posted on: May 19, 2020

Job Description:

Description:ST11ANTo see what the job is really like\:----Are you looking for a career where you can apply your talents to meaningful work? Would you like to work for a company whose core mission is to help individuals and businesses succeed?Well, then you've found the right fit.As a member of the Personal Lines Sales organization, you will provide insurance recommendations, quotes, and issue policies to Individual consumers seeking automobile, homeowners and personal umbrella coverages across the United States.-- The business includes AARP Automobile and Homeowners Insurance Program serving more than 37 million members since 1984.We're also not like other call centers in Phoenix, Arizona. We're focused on taking care of our customers. Our team values open communication and maintaining a positive, dynamic work environment that encourages collaboration and out-of-the-box thinking. Equipped with a detailed roadmap for learning opportunities and the right tools, our managers are trained to coach and guide you towards your career and personal goals.--Apply today with the possibility to start your career remotely before coming to our Scottsdale office--ResponsibilitiesIn this role you will\:Provide insurance recommendations, quotes, and issue policies to individualsUtilize active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage knowledge and resources to provide the appropriate solutionsBe provided with approximately 12 weeks (may vary) of paid training, including preparation and sponsorship for your Property & Casualty Personal Lines insurance examUse a consultative approach to determine customer needs, build rapport and recommend solutions based on current products and service offerings that meet those needsLocation\: 8888 E Raintree Drive, Scottsdale, AZ 85260Start Date\: July, 20th, 2020Training Hours\: Mon - Fri 9\:30am - 6\:00pmPost Training Hours - 2 schedules to choose from\:Schedule 1Mon - Fri 10\:30am - 7\:00pm + every Other Sat 8\:00am - 3\:00pm[The week you do work on a Saturday you will work an extra hour on a Monday and will have Thursdays off -DST Winter Hours\: Mon - Fri 11\:30am - 8\:00pm]Schedule 2Mon - Fri 12\:30pm - 9\:00pm [No Weekends - DST Winter Hours\: Mon - Fri 1\:30pm - 10\:00pm]--Competitive monthly sales incentive plan5% shift differential for working weekends and off hoursOpportunity for 5% salary differential for Spanish-English bilingual skillsBenefitsOur company's success is due to our employees' dedication and passion for their work. They are our greatest asset. That's why we're committed to offering employees and their families a comprehensive benefits package and award-winning well-being programs. By helping our employees achieve their full potential, we unlock our own.Benefits start day one of Training - Medical, Dental, VisionWealth Benefits to help you reach your financial goals - 401k, Employee Stock Purchase, Basic Life and AD&D InsuranceGenerous paid time off program and paid volunteerismTuition Reimbursement, loan repayment program, company discounts, and employee recognition programsWell-being programs including free nutrition counseling, weight management programs, sleep improvement program, fitness centers reimbursement, activity challenges, and much moreMedical advocacy program to help employees receive the best care from highest quality providers----Qualification:Demonstrated background in sales, customer service, insurance, telemarketing, call center, retail or a related field. Sales experience highly preferredAbility to use a consultative approach to determine customer needs, build rapport and provide solutions based on current products and service offeringsIndividuals who thrive and navigate in a fast-paced environmentHigh School Diploma or GED Required Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Keywords: The Hartford, Scottsdale , Call Center Sales Agent - Inbound, Sales , Scottsdale, Arizona

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