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Sales Development Manager - Outbound

Company: Reputation.com
Location: Scottsdale
Posted on: October 12, 2020

Job Description:

ABOUT : [ is the undisputed leader in reputation experience management and consistently delivers innovative, customer-driven solutions to household brands such as Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente. Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints. We now live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. is hyper-focused on unlocking the power of customer feedback to improve business reputation and drive growth. We innovate with a purpose and are obsessed with big data - it's at the core of everything we do. Our focus on people extends beyond our customers to our employees, who are our most valuable asset. We are a gritty and passionate bunch - best defined by the belief that diversity is a business essential, promises matter, and philanthropy is the foundation for a built to last organization. We cultivate a culture where being a straight shooter is celebrated, and personal hustle is vital to our collective success. There is no prize for second place! Speaking of employee hustle - the company was recently named to the 2020 Inc. 5000 list [ Inc. magazine's annual ranking of America's fastest-growing private companies, for the second year in a row. We were also ranked No. 1 in Enterprise Online Reputation Management in G2s Summer 2020 report. has over 250 integration partners and has forged strategic alliances with marquee-name brands, including Google [ Facebook, JD Power [ , and . Altogether, these partnerships amplify 's credibility in the industry and provide new opportunities for innovation. "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Warren Buffett WHY WORK AT * We are an innovation engine with 31 technology patents, ranked in the top three of all competitors. * Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019. * The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms. * We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit. * Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed. * Who thrives at Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck. JOB SUMMARY: The [ Sales Development Manager role holds an important leadership position at the top of the sales funnel for the entire company. Reporting into the Head of Growth, the Sales Development Manager will lead a team of Sales Development Reps. The SDR Manager will create an exciting, go-getting and fun sales culture within a fast paced software environment. They will set team activity goals, motivate and develop team members, and work closely with the entire sales organization. We're looking for professionals with strong organizational and follow up skills who work well in a team environment. If you are motivated to Inspire, coach and develop a team of high performing Inside Sales Development Reps, we want you! RESPONSIBILITIES: * As part of the global Sales Leadership team; regularly contribute to global sales strategy and planning activities. * Lead Partnership efforts with our experienced RVPs and Account Executives to help fill their pipeline. * Conduct value-added conversations with SDRs and Team Leads to identify process improvements. * Attract, recruit, hire and onboard top tier talent. * Own, drive, and accurately forecast activity and pipeline creation efforts. * Continually assess KPIs and implement team-wide initiatives to continually innovate and improve performance. * Partner with Sales and Marketing to implement programs to supercharge [ pipeline efforts. * Work closely with the Sales Operations and Marketing Operations teams to refine and innovate the tooling and process. * Additional duties as assigned. QUALIFICATIONS: * Bachelors degree from 4 year university/college or equivalent work experience. * 1+ Years of sales management experience. * Top performer in SaaS, enterprise software sales. * Passionate about coaching and developing people. * Excellent writing, communication and presentation skills. * Sales methodology training. * Experience working with sales automation tools, e.g. SalesForce, Salesloft, Outreach, etc. MORE ON : The majority of consumers 90% say online reviews influence their purchasing decisions. Yet marketing departments are at the mercy of third-party algorithms they don't control, and no amount of marketing spend can offset the negative impact of a weak online reputation. Our Reputation Score, much like the consumer FICO score, is an indispensable index for every business, and the accurate measure of how a company can get found, get chosen, and get better. Global companies across industries such as Healthcare, Automotive, Retail Services, Property Management, Financial Services, Storage, and more use our platform to: * Monitor, request and respond to online reviews * Improve star ratings and search result rankings * Audit and maintain business listings and location directories across the web * Manage social media engagement and advertising * Make operational changes to improve customer experience * Maximize customer retention and revenue is a World Economic Forum Global Growth Company funded by top-tier venture capital firms such as Kleiner Perkins, Bessemer Venture Partners, Ascension Ventures, August Capital, Heritage Group, and Icon Ventures. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applicants only - Recruiting agencies do not contact.

Keywords: Reputation.com, Scottsdale , Sales Development Manager - Outbound, Sales , Scottsdale, Arizona

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