Guest Service Representative - Scottsdale Marriott Suites Old Town - (19172837)
Company: Marriott International, Inc.
Location: Scottsdale
Posted on: February 21, 2021
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Job Description:
Here's To Your Journey with Marriott Hotels Resorts Suites
Marriott International portfolio of brands includes both JW
Marriott and Marriott Hotels. Marriott Hotels, Marriott
Internationals flagship brand with more than 500 global locations,
is advancing the art of hosting so that our guests can travel
brilliantly. As a host with Marriott Hotels, you will help keep
this promise by delivering premium choices, sophisticated style,
and well-crafted details. With your skills and imagination,
together we will innovate and reinvent the future of travel. JW
Marriott is part of Marriott International''s luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our
associates come first. Because if youre happy, our guests will be
happy. Its as simple as that. Our hotels offer a work experience
unlike any other, where youll be part of a community and enjoy a
true camaraderie with a diverse group of co-workers. JW creates
opportunities for training, development, recognition and most
importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the
way we take care of our associates. Thats The JW Treatment. The
Scottsdale Marriott Suites Old Town, located at 7325 East 3rd
Avenue, Scottsdale, Arizona, 85251 is currently hiring a Guest
Service Representative. Responsibilities include: Welcome to our
family As a world-class leader in the travel industry, theres no
better place to make your mark. If you have the natural ability to
communicate and enjoy working with others, we welcome you to join
our global family. Here, you will find a place where your
personality and ideas are as appreciated as the work you do. Each
day will open your mind to a world of possibilities, growth
opportunities and the chance to meet people from all corners of the
globe. The impact youll make No matter whether a guest arrives
weary from their travels or excited for a vacation, you know what
to do to make them feel at home. They will appreciate the pristine
lobby, your warm welcome, and your efficiency in getting them
checked in and pointed in the right direction. When they know you
genuinely care about the quality of their stay, you are operating
at a level of excellence. What youll do Organize, confirm and
process guest check-ins/ check-outs and adapt for any changes
Secure payment, verifying and adjusting billing as needed Provide
guests with room and hotel information, directions, amenities and
local interests Run daily reports, reviewing to see what needs to
be communicated to the next shifts staff Complete cashier and
closing reports, counting the bank at the end of each shift
securely Accept and record wake-up calls, delivering to the right
department Communicate any emergency, lost item or theft to proper
security staff and/or authorities Keep contingency lists in case of
emergency and communicate any necessary messages Perks you deserve
Well support you in and out of the workplace by offering:
Team-spirited coworkers Encouraging leadership Support to live a
life of wellbeing and happiness Opportunities to serve and give
back to the community Discounts on hotel rooms, gift shop items,
food and beverage Recognition programs What were looking for A
warm, people-oriented demeanor A team-first attitude A gift for
paying attention to the smallest details This role requires
compliance with quality assurance expectations and standards. You
may be required to stand, sit, or walk for an extended period of
time. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors. Youre welcomed
here Our highest priority is making you feel as welcome as our
guests. We want you to feel comfortable being yourself and to know
youre important to us. Youll make an impact in your role, and for
that, youll be appreciated and valued. To apply now, go to:
https://jobs.marriott.com/marriott/jobs/19172837?%3Flang=en-us/
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
www.facebook.com/marriottjobsandcareers
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - Phoenix, Arizona Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., Scottsdale , Guest Service Representative - Scottsdale Marriott Suites Old Town - (19172837), Sales , Scottsdale, Arizona
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