Front Desk - Guest Experience / Welcome Desk Agent
Company: Marriott
Location: Scottsdale
Posted on: April 8, 2021
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Job Description:
Posting Date Apr 02, 2021
Job Number 21030221
Job Category Rooms & Guest Services Operations
Location W Scottsdale, 7277 E Camelback Rd, Scottsdale, Arizona,
United States
Brand W Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Boldly coloring outside the lines of luxury, W turns the
traditional notion of the extravagant hotel on its head. Our
irreverent attitude and taste for excess redefine revelry for the
modern jet set. Our guests have a lust for a life less ordinary
that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's
new and what's next. Moderation is not in our vocabulary and we
know that lust for life demands more, not less. W guests soak it in
and live each day with a mantra: Detox.Retox.Repeat. If you're
ready to create the energetic W scene that is magnetic to everyday
disruptors around the world, then we invite you to explore a career
with W Hotels.
POSITION SUMMARY Our jobs aren't just about giving guests a smooth
check-in and check-out. Instead, we want to build and experience
that is memorable and unique. Our Guest Experience Experts take the
initiative to deliver a wide range of services that guide guests
through their entire stay. They are empowered to move about their
space and do what needs to be done. Whether processing operational
needs, addressing guest requests, completing reports, or sharing
the highlights of the local area, the Guest Experience Expert makes
transactions feel like part of the experience. No matter what
position you are in, there are a few things that are critical to
success - creating a safe work place, following company policies
and procedures, maintaining confidentiality, protecting company
assets, upholding quality standards, and ensuring your uniform,
personal appearance, and communications are professional. Guest
Experience Experts will be on their feet and moving around (stand,
sit, or walk for an extended time) and taking a hands-on approach
to work (move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance). Doing all
these things well (and other reasonable job duties as requested) is
critical for Guest Experience Experts - to get it right for our
guests and our business each and every time. Marriott International
is an equal opportunity employer.We believe in hiring a diverse
workforce and sustaining an inclusive, people-first culture.We are
committed to non-discrimination onanyprotectedbasis, such as
disability and veteran status, or any other basis covered under
applicable law.
Keywords: Marriott, Scottsdale , Front Desk - Guest Experience / Welcome Desk Agent, Sales , Scottsdale, Arizona
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