Sales Development Representative

Company: MyCarrier
Location: Scottsdale
Posted on: January 15, 2022

Job Description:

Sales Development Representative (SDR) Drive your career forward at MyCarrier. We are looking for a Sales Development Representative that will focus on converting potential customers into active users of the MyCarrier shipping platform. This position will explain the benefits of the MyCarrier platform over the phone, field inquiries from customers via email, and schedule platform demonstrations for interested customers.ResponsibilitiesOutbound Calls, email, and video conference with potential customers of the MyCarrier platformSchedule platform demonstrations with customers on behalf of the product specialistsMaintain a friendly and professional tone in all communications with customersGather feedback on the customer's experience with the MyCarrier platform as well as any requests for feature enhancementsMonitor customer adoption KPI's with the intent of filling any customer set up or registration gaps to get each account shipping on the platformStay informed of platform updates and product releasesUnderstand and explain the benefits of new features deployed on the MyCarrier platformUnderstand the problems of a small to medium volume customer and position the MyCarrier platform as their one-stop solutionRespond to email/chats/voicemails in accordance with department guidelinesMaintain successful call metrics and HubSpot KPI'sMake 80+ outbound customer engagements dailySchedule a minimum of 5 platform demonstrations dailyBe a positive team memberQualifications2+ years of contact center experience is preferred or 1+ years of sales experience is preferred or 1+ years of retail or service industry preferredProficient with computers and common software applications (Microsoft Suite, Zoom)Excellent verbal and written communication skillsStrong listening and documentation skillsCoachable & solution focusedAbility to pivot quicklyTime management and task prioritization skillsSelf-motivated/Driven/High level of executionLogistics/Transportation experience a plus, but not necessaryBenefitsHourly + Uncapped Commissions (Average OTE 100k+) + Stock Options$4,224 annual Employer Health Insurance - medical, dental, vision, life insurance available2 weeks paid time off, 8 paid holidays, 5 days paid sick leaveMonthly catered lunchFully stocked pantry of snacks and fridge full of drinksAnnual Christmas PartyQuarterly Team-building OutingsProfessional DevelopmentAbout MyCarrierMyCarrier is democratizing access to manage supply chains for all businesses digitally. With a focus on product expansion across the $1.6 trillion logistic industry, MyCarrier connects shippers directly with their capacity providers through its industry-leading shipment planning, execution, and visibility platform. Deployed in 2018 and located in Scottsdale, Arizona, MyCarrier is one of the fastest growing platforms in the U.S., with over $700 million processed in LTL (less-than-truckload) annually. MyCarrier's adoption continues to accelerate toward becoming the ubiquitous platform for small to medium size businesses through our marketing, sales, and channel partner agreements with 15 of the 25 largest LTL carriers. Our Vision is to become the ubiquitous platform that connects customers and carriers instantly and without barriers to fuel the future of supply chain. Read more about MyCarrier on our website: https://go.mycarrier.ioWe're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. When in doubt, please apply! PI160742792

Keywords: MyCarrier, Scottsdale , Sales Development Representative, Sales , Scottsdale, Arizona