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Customer Service Representative

Company: Animal Medical Surgical Center Scottsdale
Location: Scottsdale
Posted on: September 22, 2022

Job Description:

Animal Medical & Surgical Center is seeking an experienced Customer Service Representative to join our team!$1,000 sign-on bonus!We are looking for an experienced, self-motivated receptionist who has excellent people skills and a love of animals.Ideal candidate:Must be available for any shift (mornings, nights or weekends)2-3 years of veterinary industry experienceGreat communication skillsOutstanding multi-taskerThe Customer Service Representative leads the CSR staff and monitors all aspects of client service and satisfaction. The CSR has superior computer/practice management software training, and advanced office equipment knowledge. Must be able to accept responsibility, listen to staff and clients objectively, communicate well and be organized. The CSR will help set the tone for a positive image of the company with co-workers, clients, vendors and the public.General Duties:Support all company protocols as outlined in handbooks, and operations manualsMaintain client relationships and service standardsScheduling appointmentsAbility to field high volume of phone callsMulti-taskingDetail-orientedOutstanding communication skillsProcess paymentsMaintain cash drawerPerform any duty that may be necessary in the best interest of the businessQualifications:Previous leadership experience in a veterinary or pet care role preferredVeterinary CSR experience requiredSchedule:FlexibleWeekends requiredWe promote an emotionally intelligent work environment and a positive work/life balance. We invest heavily in our employees with many opportunities for growth and development! We offer outstanding benefits including medical, dental, vision, & life insurance, paid parental leave, matching 401(k), PTO, generous pet discounts, and much more!Apply today!

Keywords: Animal Medical Surgical Center Scottsdale, Scottsdale , Customer Service Representative, Sales , Scottsdale, Arizona

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