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Full Time/Part Time Front Desk Agent

Location: Scottsdale
Posted on: May 25, 2023

Job Description:

The Hilton North Scottsdale at Cavasson is currently seeking a friendly and outgoing Full Time and Part Time Front Desk Agent to join our Front Desk team! Ideal candidates have flexible availability, excellent customer service skills, great attention to detail, and a desire to ensure an exceptional guest experience. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here!

Primary Responsibilities:

  • Efficiently registers and check-out to all guests.
  • Follows proper billing and cash handling procedures.
  • Displays high level competency in the property management systems.
  • Interacts with guests in a manner that is professional, ethical, and customer service driven.
  • Follows the proper work environment procedures.
  • Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction.
  • Provides excellent concierge services to guests
  • Answers all phones in a professional and courteous manner.
  • Other duties as assigned by Management.
    Qualifications, Education, Experience, Skills and Abilities:
    • Customer service skills
    • Professional demeanor
    • Organizational skills
    • Communication skills
    • Initiative and creative problem solving skills
    • Must be familiar with the city and the attractions that it offers
    • Flexible availability (days, evenings, weekends, holidays)
    • Hilton ONQ experience highly preferred
      The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

      We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Keywords: COLUMBUS HOSPITALITY, LLC., Scottsdale , Full Time/Part Time Front Desk Agent, Sales , Scottsdale, Arizona

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